Testimonials

"My Used Car Angel"

Your sincere thanks is appreciated!  I am so glad I could help. 

Chip 

I have never had such a simplified experience as I had with Chip and Atlantic Auto Exchange.  I was dreading having to look for a car and within 24 hours Chip found exactly what I wanted and I was driving my "new" car 6 days later.  The whole process was seamless.  Thank you Atlantic Auto Exchange for making what seemed like an overwhelming task so easy.  I love recommending you.

Lynn Shapiro, Durham, N.C.

Jan. 30, 2019

Lorelei Milan

Google review, 5 star, 10/31/18

Chip was referred by a very good friend who has known him for over 20 years.  My husband had a 2004 Lexus GX 470 for 14 years and 232K miles.  He wanted the same car only newer.  We went to look at new ones and had sticker shock.  I called Chip on a Saturday and told him exactly what I wanted, a 2017 GX 470 or newer with low mileage and in excellent shape.  Within 48 hours he found the car and had it shipped to his site.  Based on the referral I trusted that I was getting an impeccable car for a good price.  When we came to purchase it, all the paperwork was completed, we test drove the car, went over the new technology and drove away.  When Chip says he owns and operates a customer oriented business he definitely walks the talk.  We will go back to help our newly-graduated kids buy a car from him once they get a job!  Highly recommend Atlantic Auto Exchange if you don't want a brand new car.

 

Don't Ever Change

Sent: Fri, May 4, 2018 2:10 pm
Subject: Thanks
 

Good afternoon Chip. Just a quick note to let you know I am really enjoying the RX I picked up last week. And for now at least, I’m still the primary driver!  I saw your thank you note on the website and it’s much appreciated. 25 years huh? And so many vehicles I have lost count. But the experience has never changed and that’s why I will keep coming back. Take care and don’t ever change. I’ll see you next time!

 

Larry Chappell, CEBS

Thompson-Allen, Inc.

336-599-2175 Phone

336-599-6932 Fax

919-612-3302 Mobile

larry@thompson-allen.net

Thanks For A Wonderful Experience

Thank you for your loyal friendship and your trust!

Chip

Could Not Be Happier

Sent: Fri, Oct 20, 2017 6:34 PM
Subject: 635csi

I just wanted to say thank you to Robert and his Team for making the deal go through for a much lower price and man I could not be happier. Robert described this car perfectly and it is stunning. Thanks again for making my dream come true.

Luis

Dream Come True

Sent: Sun, Oct 15, 2017 12:34 pm
Subject: Testimonial
 

Chip:

I remember your words by phone when I purchased my Pebble Beach Edition Lexus SC430, sight unseen, last week. “When it arrives”, you said, “I want you to tell me it is better than than described, and better than the photos”. I agreed, but with a moderate level of hesitancy. Well Chip, the car is all that and more. It is virtually a new Lexus at less than a third the original price, thanks to your gracious acceptance of my offer. 

 

Thank you for making a dream come true for my daughter, and for restoring her father’s faith in the fact that there really are some dealers who surpass our expectations, and care about their customers after a sale as much as they did before one. Best interstate car purchase experience ever. Thanks, Chip. We won’t forget you!

Dr. Jerry L. Parks, NBCT

National Teacher's Hall of Fame

USA-TODAY All-American Teacher Team

Unexpectedly Pleasant

Kind words!  Glad you were pleased with your experience. Thank you for your note, Monique.  Chip

Thank you, Greg, for a heartfelt review!  Chip

Trust

Above and Beyond

Absolutely enjoyed our experience

November 1, 2016

Dear Mr. Lewis,

My wife and I were recently in and purchased a 2010 Honda Accord from you.  We would like to extend our thanks and gratitude to you and the AAE staff for such an enjoyable experience.  Everything from start to finish could not have been smoother. Car shopping is something people usually dread doing, but we absolutely enjoyed our experience and will certainly recommend you to anyone we know who is in search of not just a great car, but a personable experience to go with it.  We appreciated you taking the time to get to know us a little, and appreciated your knowledge and professionalism.  We had no reservations about doing business with you.  Thank you also for helping me trade in my 2004 BMW 325xi. Going through a trade in and a purchase together can be so stressful sometimes, but you guys just made everything so easy and enjoyable.  We can not thank you enough.  We hope you guys have a great Thanksgiving and Christmas coming up!

Sincerely,
Tim and Karis Coyle

PS. -- I saw that Clemson had another close one against Florida St. over the weekend...whew!  Glad they were able to pull out another win for you!

Hi Chip and Chip too!
>
> I just want to let you know how much I am enjoying my new TL! It is a
> great car and I am having fun figuring out all the new technology that
> came with it.
>
> As usual, it was fun to shop with you!
>
> 1.  Need a new car!
>
> 2.  Email Chip, tell him what I a want.
>
> 3.  Email from Chip telling me he has a car I might like.
>
> 4. Go to Atlantic Exchange lot, drive car. Love car!
>
> 5. Buy car, drive it off the lot and enjoy!
>
> Thanks so much Chip! I love the car. I did the math and this was the
> 12th car we have purchased from you! You have never steered us wrong.
>
> Thank you so much!
>
> Pat Christie

Larry Chappell

Thank you for helping through my most recent car "crisis". It's hard to believe 
I bought my first vehicle from Atlantic 19 years ago! And today I picked up my 
13th....14th.....15th?? I honestly do do not know. But I do know one thing. As 
long as you are there, and when I need a vehicle, I'll be calling on you for 
assistance.  I can't even imagine doing business with anyone else. You always 
come through for us!!

So take care and don't ever change. 

Larry Chappell, CEBS

Walt Mercer

The 98 Atlanta Blue 2.8 Roadster you sold me is still the cleanest and best running (nickle will stand on valve cover) Z3 around. Thanks for selling me a well maintained vehicle that you guys did a superb job of perfecting before I took ownership!

Walt Mercer,
Rocky Mount, NC 

Rodney Wright

Having just purchased my second car from you, I’m very happy with the purchase process and the car. At 52 and still a kid at heart, the ’07 Mustang GT is an absolute blast to drive. Your ability to find great cars is an art. You found the car I wanted with the desired options and low mileage. After both of my sons complete college, we’ll be stopping by again to find a nice car for them (after they get a job!) Great doing business with you and as Arnold sez, “I’ll be back”.

Rodney Wright,
Raleigh, NC 

Martyn Wheeler

Just wanted to say how delighted I am with both the car and how easy you make the buying process. You found exactly what I wanted, within my budget, and quickly too. This really is the perfect way to buy a car.

Thanks!
Martyn Wheeler 

Marta Partridge

Every car I have purchased from you for me and my boys has been a gem! First one (way back in '89!) went 210,000 miles, my last one went 226,000 miles! Since I am an itinerant teacher, my car is essential to my work - thanks for providing me with safe, dependable, comfortable, and economical cars every time, Holland!

Thank you,
Marta Partridge 

Ron Smith

I have to say without any doubt, my car buying experience with Atlantic Auto Exchange was the BEST I have had in the 20 plus years I've been buying cars. Your intimate knowledge of the BMW, it's operation, features, and quirks, was very helpful in making a buying decision. Your specific knowledge about the history of the car I was looking at, was unusual for a car on a dealer lot, and really helped my confidence in the purchase. It also is a pleasure to deal with courteous and polite people, and simple no nonsense pricing. I will not hesitate to send any of my friends to look at the interesting cars on your lot.

Best regards and continued success,

Ron Smith
Wake Forest, NC 

Lora Derubeis

I want to thank you for such a pleasant car buying experience. You were so helpful and made everything so easy for me. I will definitely recommend Atlantic Auto Exchange to anyone looking for a great used car. Thanks again-I love my Rav-4!

Lora Derubeis 

Elizabeth

Thanks so much for introducing me to my new car. I just love it. I'll be sure to refer my friends to Atlantic Auto Exchange if they are looking for a great car. 

All the best,
Elizabeth 

Lynn Dingle

You are such a breath of fresh air in the used-car business. Your honesty and integrity do not go unnoticed. I want to thank you and your employees for helping us with the purchase of two outstanding vehicles. We are very blessed to have found you and feel certain that we will be doing business with you in the future. 

Thanks again,
Sincerely,
Lynn Dingle 

Amy Sears and family

Needless to say the Sears family is thrilled with our new BMW. Thanks for spending both the time and patience with us as we made our final decision to purchase the vehicle.

Fondly,
Amy Sears and family

Alan Villanova

Thanks for the new 330I! I love the car. This is my 2nd BMW I have purchased form you. My first one a 1994 525I had over 250K on the odometer when I retired it. I look forward to driving this one for 250K as well. As always you provide a great selection of low mileage cars in nice condition and make the buying process easy and quick! I'll tell all my friends about Atlantic Auto Exchange!

Thanks,
Alan Villanova

Carolyn K. Kroll

You did it again! This is my fifth car purchased from you since 1994. I love my 2003 Lexus RX 300 picked up this week; and my son, Tim, loves the 2000 SAAB 9-5 SE he acquired as a hand-me-down when I got my recent Lexus. Everyone is happy. You always find me the best pre-owned cars - very clean inside and out, well-maintained, and priced fairly. An added bonus is the way you handle all the paperwork - from the loan papers, to the DMV papers, to even notarizing signatures so my son could get title to the Saab. What a deal! My sincere thanks for being so darn pleasant to do business with!

Carolyn K. Kroll 

Tom and Kathy Morris

We've made friends with our 330i ZHP - what a grin-producer! The process of buying the car couldn't have been easier - it was a nice visit with an old friend instead of a pressured commercial transaction. And the car itself is immaculate. We are already bragging on you to friends and neighbors. Many thanks!

Tom and Kathy Morris 

William Slebos

It's not about the car

I bought my 7th car from AAE about a year ago, a wonderful 2004 BMW 325i. A month or so ago several warning indicators began to show on the dashboard - 2 about taillights, one about windshield washing fluid and one about an engine check. I took the car to the usual place I get it worked on and was told that the taillight work would cost about $450, the engine check repair would cost about $650 and the windshield washing issue would have to be diagnosed before it could be estimated. It's a BMW and repairs are sometimes pricey. Even so, I was a little taken aback. So I dropped by AAE and talked with Holland and Randy one afternoon. We talked through the problems and Holland and Randy trained me on how to replace the taillight assemblies, to replace the pump on the windshield washing system and what to suggest to the repair shop regarding the engine check issue. I'm not mechanically inclined and was a little skeptical at their confidence in my ability to remedy these items. However, I bought the necessary parts from the BMW dealer for $135, replaced the items I could and had the other repair work done for $58. So my visit with Holland and Randy saved me somewhere about $1,000. Yet another reason to keep going back to AAE.

You guys are the best. I think when I die, I'm going to have Julia buy a car from you and be buried in it. I think it will be cheaper and the quality will be guaranteed.

William Slebos 

Kelly McKennon

Just writing to let you know I'm a satisfied customer.

Got back Saturday and the car ran like a top all the way.

Thanks for all your help.

Kelly McKennon

Etienne Coutu

The SUV I bought from you is amazing. The help you provided with the export process to Canada was quick and to the point. I don't think it could have been easier!

It was a pleasure to deal with you!

All the best,
Etienne Coutu

Jim & Robin Chapman

We want express our great appreciation for your help in selling our 1984 Mercedes 380 SL. We found your experience and honesty truly refreshing.

Thanks,
Jim & Robin Chapman

Jake Kitchener

Hey Guys!

Just wanted to drop a quick line and say thanks again for the Boxster! Becky and I are LOVING the car. Hard to complain about the convertible weather this spring. I think this one is going to be a keeper for many many years to come!

Thanks again,
Jake Kitchener

Greg and Ruth Bass

After 5 vehicles from you guys our family wishes to thank you for making each purchase enjoyable and educational. Trust is the missing piece of any buying experience and we know we can trust what you say and the vehicle you sell. You guys make each sale personal. We wish you continued success!

Sincerely,
Greg and Ruth Bass

Carolyn Kroll

Once again, you guys met my every expectation and found me the 6th car that I have purchased from Atlantic Auto since 1994! My daughter just loves her 2003 Subaru Forester! Thanks for your fabulous customer service, your timely response to my request, and the great cars you find for an affordable price. I'll be baaaack!

Carolyn Kroll

Clay and Jilaine

Just letting you guys know I'm still loving the blue Corvette I purchased from you last summer. I can't wait for the next toy I get from your dealership. Best cars I have ever owned, as a matter of fact the BMW is being sent to the west coast for my daughter to drive.

Again thanks for everything!

Clay and Jilaine

Scott Carle

I have bought my cars from you since 1991 and have always recieved the best service. My cars have lasted for many years and many miles. I am enjoying my latest, the Toyota Matrix. I have made my first road trip in it and it is getting awesome gas mileage. It is always nice to do business with a friend.

Sincerely,
Scott Carle

Atlantic Auto Exchange Inc

2511 Guess Road
Durham, NC 27705

(919) 416-9400

M-F: 9:30 - 6:00 | Sat: 10:00-2:00